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Shipping Rate Free Shipping will be done for item purchase above of $50. Standard Shipping(USPS First Class Mail Service) : 2-8 business days $3.65 Processing time usually takes 1~2 business day. Due to weather conditions, shipments may be delayed from shipping carriers (UPS/USPS). Delivery time and charges are not included in our estimate/prices. Seller holds no responsibility for products marked as, “delivered” by shipping carrier. Customer must contact shipping carrier (UPS/USPS) for missing product(s), etc. Please double check and make sure the Shipping Information is correct before placing your order. Even if the order qualifies for free shipping, the customer will be responsible and charged for any additional shipping fee for the following : Inaccurate Shipping Address and Undeliverable Address Please double check and make sure the Shipping Information and address is correct, deliverable, and complete (Suite, Apt, Room, etc.). Unsuccessful Delivery Seller is not liable for any inaccurate shipping information and address. It is the customer's responsibility to provide correct and accurate shipping information and address to deliver. Any charges incurred by seller in the process of re-routing or making an address correction will be the responsibility of the customer. Seller/AllkGoods will make every attempt to contact the customer in advance to avoid additional shipping charges if possible. Any charges incurred in the process of Unsuccessful Delivery, will be the responsibility of the customer. Shipments Bounce Back and Re-Shipments seller/AllKGoods will inform the customer of the situation and if the customer wants the item(s) / merchandise, it is the customer's responsibility for Re-Shipment of the Package. ◈ Return Policy Seller accepts returns within 14 days of receiving the items. Although Seller provide free shipping, customers are responsible for all return shipping postages, unless the items are defects or our faults. Returns will not be accepted without a Return Authorization number. Please contact AllKgoods customer service department to have return authorization #. Department: AllKgoods customer service Email: Info@allkgoods.com Phone: 213.382.1200 Due to the nature of the products, all returns must be in NEW, UNOPENED and UNUSED condition. If the returning item(s) does not meet the Return Policy criteria (RMA # unused, and in new condition with all of the original packaging and accessories) the customer will be given the option to have the returning item(s) shipped back to him / her at their own expense and no refund will be given. To ensure we receive your package, make sure to get a tracking number for your records. This policy has been put in place due to strict health and safety reasons. The warehouse will inspect merchandise sent back for a refund and reserves the right to reject returns. All returns are subject to a 25% restocking fee.
If you have any questions on how to return your item to us, contact us. Returns will not be accepted without a Return Authorization number. Please contact AllKGoods customer service department via email to receive authorization #. Department: AllkGoods customer service Email: email@example.com Phone: 213.382.1200
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