Osaki Neck Tens Massager
- Heating Function
- 5 Massage Modes
- 15 Levels of Intensity
- Low Frequency modes
- Small, light and Comfort
- It is convenient with wireless function
- Easy to Charge
- Easy to Carry
TITAN CHAIR LLC – Home of Osaki and Titan brand
Titan Chair LLC is one of the leading distributors of electric massage chairs, handheld massagers, foot massagers, fitness machines, and back relief products. With prices well below national retail price, we specialize in importing and distributing straight to the consumers. While providing high quality products we also strive to provide superior customer service to our clients in all aspects of our business. No matter if its sales or maintenance, we strive and guarantee customer satisfaction.
Titan makes it our number one priority to help relax your body, so you can enjoy a more active lifestyle.
We work directly with the world’s top manufacturers of massage and relaxation products to fit your expectations both in health and cost.
Everyone here at Titan Chair LLC strive to provide the best service in the industry while being completely honest and providing accurate information about our products.
Call us toll free at (888)848-2630 with any questions or concerns on any of our products.
We thank you for your interest and hope to have met all of your expectations!
Titan Chair LLC
1303 Marsh Ln. Carrollton, TX 75006
Toll Free: 1-888-Titan30 (1-888-848-2630)
Shipping from & within : United States (US)
|Within United States (US)||Free|
Shipping Rates & Policies All standard shipping is a curbside delivery service. This offer covers most items shipped by ground within the contiguous U.S. By curbside delivery, massage chairs will arrive UNASSEMBLED in its original factory boxes unless otherwise mentioned. The trucking company will deliver the items to your driveway or entryway, and you will be responsible for entering it into your residence or business. Since massage chairs are heavy, you may require assistance from a friend or a family member. Threshold Delivery : With threshold delivery mode, massage chairs will be delivered to the nearest ground level entrance of home, business, or apartment building. [EXTRA COST] White Glove Delivery: With white glove delivery, massage chairs will be hand-delivered into your destination and assembled together. White glove delivery need to add about 1-2 weeks to the standard lead-time of delivery. Choose the shipping method as White Glove Delivery if you want the service. [EXTRA COST] All White Glove Services is a onetime service that is non-refundable nor do they cover any return service. Once the service has been signed off for completion of service, the delivery agent will not return to do further services that may not have been completed on their initial visit. It is vital for the customer to fully inspect and test the product before signing off the completion of service. Please provide a valid street address with each order (we are currently unable to ship to P.O. boxes). Additional charges apply to rush and international shipments, including Alaska, Hawaii and Puerto Rico. Shipping costs are listed beside each product. If there is no price, you can call to get a quote (this is especially prevalent for the higher weight items). How Fast Will You Receive An Order All orders are processed between 7 a.m. and 5 p.m. (PST), Monday through Friday. Your order will try to be shipped within 48 hours, unless otherwise noted. Please see Shipping Information for delivery and shipping policies.
Returns & Exchanges For all returning merchandise you must have RMA(Return Merchandise Authorization) authorized by us. Customers will be responsible for both, the original delivery and the return shipping charges. **This applies to cancellations if the order has been shipped** The product being returned must have all the original packaging and be in new resalable condition. All massage chairs can be returned or exchanged within 30 days. The 30 day time frame for acceptance of returning merchandise starts from the delivery date of product. No return of merchandise after this 30 day time window. In case of shipping damage from our company to the delivery address of customer, replacement parts will be sent to the customer or a new unit based on a per case basis. All items not under the Titan Brand, a restocking fee of 20% will be add for any returns within 30 days of purchase. To prepare returns: Get your RMA number: Send us an email, stating that you have read our return policy to email@example.com You can also call us to expedite this process at 888-848-2630. Returning merchandise must have a copy of your invoice, and RMA written on the box of retuning merchandise. Choose the shipping company of your choice for return or call us to get a designated shipping company. Call us back with the tracking number of the returning merchandise. Product/merchandise must be insured for the possibility of damage/getting lost. Easy Returns Please call 1-888-848-2630 and explain the situation and get your RMA number on any item. If you send your return before contacting us without a RMA number, the return will be refused. Put the packing list and your RMA number inside of your package with the item(s) to return. Make sure to include all parts and data sent with the package. Tape box securely and mark with appropriate shipping address. Massage Chairs For all massage chairs we offer a 30-day money back guarantee. Customers will be responsible for the shipping costs to and from our facility. No refunds after 30 days. You will be charged for ALL delivery and shipping charges. Buyer will be responsible for all shipping charges to and from our facility. All massage chair brands offer an exchange of a new unit if there are defects with the product (within 30 days). After 30 days, all of our chair manufacturers offer warranty service.